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how it works

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Place your order

Select your desired design , size, complete the form and pay refundable deposit.

Receive approval

Once approved, we'll promptly send you an invoice and delivery date.

Production Phase

​Our skilled artisans will begin crafting your order and provide progress updates.

Out for delivery

​Your handcrafted custom rug will be delivered directly to your desired destination.

Price calculator
(click this)

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Let us make custom rugs for your brand.

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No MOQ

Free shipping in Milwaukee

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some of our work...

(this is probably the best gift you can give ANYONE)

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still not sure?

(here are some of the many reviews we got via. Instagram)

  • -What sizes and shapes of custom rugs do you offer?
    We offer anything bigger than 2ft by 2ft
  • -How do I place an order for a custom rug?
    Submit an order form and receive a free quote/invoice.
  • -What is the pricing structure for custom rugs?
    Pricing is dependent of size and design. Different designs may cost more or less to produce due to complexity and amount of colors.
  • - Can you provide recommendations for rug care and maintenance?
    Spot clean spills promptly. Regularly vacuum. Custom rugs are best suited for indoor use and may not withstand high traffic areas as they're crafted with specialized materials and techniques for aesthetic appeal rather than durability in heavy usage scenarios.
  • -Can I request modifications to my custom rug design after placing the order?
    Unfortunately not because once production begins, modifying your custom rug design becomes impractical due to our specialized manufacturing process.
  • -Are your custom rugs suitable for high-traffic areas or outdoor use?
    Custom rugs are best suited for indoor use and may not withstand high traffic areas as they're crafted with specialized materials and techniques for aesthetic appeal rather than durability in heavy usage scenarios.
  • -Do you offer any customization options for the rug's texture or pile height?
    Yes!
  • -Can I request specific colors for my custom rug?
    Of course!
  • -How do I get in touch with your customer service team for further assistance?
    Phone number: 414-229-8033 Email: Indulgencebrand@gmail.com | indulgencejavier@gmail.com
  • Do you collaborate with interior designers or decorators for custom rug projects?
    Not at the moment but we would certainly love to in the future. If you are a interior designer reading this, email indulgencejavier@gmail.com your info.
  • -What materials do you use to make your custom rugs?
    Acrylic
  • -What is the typical turnaround time for a custom rug order?
    About 30 days (Production + shipping)
  • -How do you handle returns or exchanges for custom rugs?
    We do not offer refunds or return UNLESS your order has a defect. Contact indulgencebrand@gmail.com if you have issues with your order.
  • -Can I provide my own design or artwork for the rug?
    Yes, and if you do not have one then we can help you with that.
  • -Do you ship internationally?
    Yes
  • -What sizes and shapes of custom rugs do you offer?
    We offer anything bigger than 2ft by 2ft
  • -How do I place an order for a custom rug?
    Submit an order form and receive a free quote/invoice.
  • -What is the pricing structure for custom rugs?
    Pricing is dependent of size and design. Different designs may cost more or less to produce due to complexity and amount of colors.
  • - Can you provide recommendations for rug care and maintenance?
    Spot clean spills promptly. Regularly vacuum. Custom rugs are best suited for indoor use and may not withstand high traffic areas as they're crafted with specialized materials and techniques for aesthetic appeal rather than durability in heavy usage scenarios.
  • -Can I request modifications to my custom rug design after placing the order?
    Unfortunately not because once production begins, modifying your custom rug design becomes impractical due to our specialized manufacturing process.
  • -Are your custom rugs suitable for high-traffic areas or outdoor use?
    Custom rugs are best suited for indoor use and may not withstand high traffic areas as they're crafted with specialized materials and techniques for aesthetic appeal rather than durability in heavy usage scenarios.
  • -Do you offer any customization options for the rug's texture or pile height?
    Yes!
  • -Can I request specific colors for my custom rug?
    Of course!
  • -How do I get in touch with your customer service team for further assistance?
    Phone number: 414-229-8033 Email: Indulgencebrand@gmail.com | indulgencejavier@gmail.com
  • Do you collaborate with interior designers or decorators for custom rug projects?
    Not at the moment but we would certainly love to in the future. If you are a interior designer reading this, email indulgencejavier@gmail.com your info.
  • -What materials do you use to make your custom rugs?
    Acrylic
  • -What is the typical turnaround time for a custom rug order?
    About 30 days (Production + shipping)
  • -How do you handle returns or exchanges for custom rugs?
    We do not offer refunds or return UNLESS your order has a defect. Contact indulgencebrand@gmail.com if you have issues with your order.
  • -Can I provide my own design or artwork for the rug?
    Yes, and if you do not have one then we can help you with that.
  • -Do you ship internationally?
    Yes
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